Refund Policy
Refund Policy
Effective Date: September 12, 2025
At Digital Boost Academy (“we,” “us,” or “our”), customer satisfaction is important to us. Please read this Refund Policy carefully before making a purchase. By purchasing from Digital Boost Academy, you agree to the terms outlined below.
1. Digital Products (Courses, eBooks, Templates, and Other Resources)
All purchases of digital products are final and non-refundable, except where required by applicable law.
Once a product has been delivered or accessed, we cannot offer refunds, exchanges, or cancellations.
This policy applies to all digital content, including but not limited to:
Online courses
eBooks
Templates
Digital training materials
2. Duplicate Purchases or Technical Errors
If you experience a duplicate charge or a technical error during checkout, please contact us within 7 business days of purchase. We will investigate the issue and, if verified, issue a full refund for the duplicate or erroneous transaction.
3. Exceptional Circumstances
Refunds may be granted only under the following exceptional circumstances:
Unauthorized or fraudulent transactions made without your consent.
Legal requirements in your jurisdiction that override this policy.
4. Subscription Services (if applicable)
If you subscribe to any recurring service, you may cancel your subscription at any time to prevent future billing.
Subscription fees already paid are non-refundable, but you will retain access until the end of the billing cycle.
5. How to Request a Refund
To request a refund under the limited conditions stated above, please contact our support team:
📧 Email: info@digitalboostacademy.net
Tel : 805-978-5892 | Email: info@digitalboostacademy.net | KIMIHURURA, GASABO, UMUJYI WA KIGALI
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